Privacy Policy
Last updated: April 1, 2025
1. Introduction
Clearwater Plumbing (“we,” “our,” or “us”), located at 1413 Valleyfield Road - RTE 326, Montague, PE, Canada, C0A 1R0, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address when you submit a quote request or contact form.
- Service Information: Details about your plumbing needs, property location, and job description that you voluntarily provide.
- Usage Data: Basic website analytics such as pages visited, time spent on the site, and referring URLs (collected anonymously through tools like Google Analytics).
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for plumbing services.
- Schedule and complete service appointments.
- Communicate with you about your project or service request.
- Improve our website and services based on usage patterns.
- Comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business (e.g., email platforms), subject to confidentiality agreements.
- When required by law or to protect our legal rights.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather anonymous usage statistics. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a reasonable period to allow us to follow up on your inquiry.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights, please contact us at:
- Email: info@clearwaterplumbingpei.ca
- Phone: (902) 969-7245
- Address: 1413 Valleyfield Road - RTE 326, Montague, PE, Canada, C0A 1R0
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., Facebook, Instagram, Google). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Clearwater Plumbing
1413 Valleyfield Road - RTE 326
Montague, PE, Canada, C0A 1R0
Email: info@clearwaterplumbingpei.ca
Phone: (902) 969-7245